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msBishop64's profile

Contributor

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1 Message

Tuesday, October 31st, 2017 3:00 PM

Closed

Why is the power button on my remote control keeps flashing red?

I was watching TV and I paused my show. When I tried to hit play to resume my show all the remote control did was Flash red over & over.  Now my tv is still stuck on pause and the remote control is still FLASHING RED!! HELP!!!

Expert

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15K Messages

7 years ago

Almost sounds like a button got stuck in the down position - maybe that pause or power button.  Look at the buttons on the remote (particularly the pause and power buttons) and see if any of them look like they are lower than any of the surrounding buttons and if so try to free them.   You might also want to take out and then reinsert the batteries.

 

If the remote is suspect or you confirm a stuck button you can always call tech support (800-288-2020) for a replacement.

Community Support

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232.9K Messages

7 years ago

Hello msBishop64,


I am sorry to hear about the issues that you're having and would like to help and look into this for you. Please send us a Private Message here: http://soc.att.com/2uEE6Ki with your account and contact info.


David, AT&T Community Specialist

1 Message

4 months ago

today is 3-2-24, I called att repair and explained I just received the replacement remote in the mail 2 days ago and it quit working this morning. She told me the earliest they can send another one is 3-9-24, that's 1 week from today, then it will be 6-7 days before I receive it. That means no remote for 2 weeks.

ACE - Expert

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28K Messages

4 months ago

6yo thread.  Closed.

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