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(4)

Accepted Solution

Swap Installments line to different phone

Hello AT&T, good afternoon! I hope you are all well. I have a AT&T company phone (786-XXX-1979) which has tied contract with you. As i do not want to carry, both devices (personal and company), i would like to add the company line to my personal phone as secondary line. Is it possible? My

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Accepted Solution

FRAUDULENT PRACTICES WITH TRADE IN

They took my trade in phones and NEVER GAVE ME CREDIT. I was fine with tmobile. Att approached me with a “special offer” bc we were internet clients. It has almost a year and never got my credit for THREE PHONES!! I am going to the news and I am going to better business bureau.

Questions

21

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Accepted Solution

Official Solution

Can't transfer my number out to Mint

I've been trying to transfer my ATT prepaid phone number to Mint. I got my ATT account number which was generated by the system so it should be correct. According to my chat with ATT, I don't need a PIN since it is a prepaid, but they said to try 0000 or 00000 if required by Mint. However, nothing w

Questions

26

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Accepted Solution

Official Solution

Transfer service to my new iPad- old one turned in and gone

I go to cellular data settings and hit transfer service plan to new iPad that I received under warranty. It says to place iPads together. The old one was turned in last week. How do I transfer the eSIM? Thank you

Questions

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(23)
The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first.

How do I fix this? I bought my phone in person at Walmart brand new.

Questions

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How long before my old phone number gets recycled?

I recently changed my phone number to prevent my old phone number from being used on those reverse-phone lookup websites to find my address and other personal information, as someone unstable I know has it. How long does it take for my old phone number to get recycled and different information linke

Questions

5

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Intermittent loss of internet

I have 1Gig fiber internet, but I'm experiencing intermittent internet connection drops once or twice a day. The issue eventually resolves itself after some time, but I've noticed that disconnecting and reconnecting the Ethernet cable to my switch or power cycling the switch immediately fixes it, al

Questions

7

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Unable to maintain Wi-Fi connection on Windows 11

I have recently installed ATT Fiber at my home, and I am unable to maintain a Wi-Fi connection on my Windows 11 computers. All other devices [40 or so total] maintain a Wi-Fi connection with no problem including two Windows 10 computers. I suspect that the problem has to do with Windows 11 power man

Questions

4

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att-promotions site and saraplus.com scam???

I recently needed to move my internet services to my new home. I googled "att move service to new address" and was directed to the att-promotions.com site. I called the number (855-906-3831) and spoke to someone for nearly 50 minutes to move services to my new address. I was sent several messages wi

Questions

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