Ready to learn what your Pace 5268 Wi-Fi Gateway lights mean?
The power status lights on your Wi-Fi® gateway indicate:
• Green: The gateway is powered on.
• Flashing Green: The gateway is starting.
• Amber: There’s a software update in progress. Don’t unplug the gateway or remove the battery until the update completes.
• Red: The gateway or power supply may be malfunctioning. Try rebooting your gateway to fix it.
Learn more about all of our Wi-Fi Gateways & Equipment.
What do these lights mean on the Pace 5268 Wi-Fi gateway?
Status light | State | Meaning |
Power | Green | The power is on. |
Flashing Green | The gateway is starting. | |
Amber | There’s a software update in progress. Don’t unplug the power or remove the battery until the update is complete. | |
Red | The gateway or power supply may be malfunctioning. |
Status light | State | Meaning |
Battery | Green | The battery is installed, but the gateway isn’t currently using battery power. |
Flashing Green | The battery is charging. | |
Red | The battery backup is faulty. | |
Flashing Red | The battery should be replaced. | |
Amber | The gateway is using battery power. | |
Flashing Amber | The battery power is low. | |
Off | No battery is installed, or the battery isn’t charged. |
Status light | State | Meaning |
Ethernet | Green | A computer or other device is connected to an Ethernet port. |
Flickering Green | There is activity from devices connected to an Ethernet port. The flickering of the light is synchronized to data traffic. |
Status light | State | Meaning |
Wi-Fi | Green | A computer or other device is wirelessly connected to the gateway. |
Flickering Green | There is activity from devices connected using a wireless connection. The flickering of the light represents data traffic. |
Status light | State | Meaning |
Home PNA | Green | A set-top box or other device is connected to the coaxial port. |
Flickering Green | There is activity from devices connected to the coaxial port. The flickering of the light is synchronized to data traffic. |
Status light | State | Meaning |
Phone 1 & 2 | Green | A phone is connected and registered. |
Flashing Green | The associated phone line is active. |
Status light | State | Meaning |
Broadband 1 & 2 | Green | The gateway is connected to our network. |
Flashing Green | The gateway is trying to connect to our network. | |
Flashing Green and Red | The gateway has been trying to connect to our network for more than three minutes. | |
Flashing Red | The gateway can't connect to our network, or isn’t detecting a DSL signal. |
Status light | State | Meaning |
Service | Green | The gateway has obtained an IP address from our network. The connection is active. |
Fast flashing Green | The gateway is trying to obtain an IP address. | |
Slow flashing Green | Our network isn’t responding, the gateway is incorrectly configured, or there’s an authentication failure. | |
Red | Internet service authentication has failed. |
Watch this walkthrough to learn how to diagnose installation and connection issues with your Wi-Fi gateway.
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