![Download our free app to strengthen your mobile. AT&T Active Armor. Learn more Download our free app to strengthen your mobile. AT&T Active Armor. Learn more](https://sprcdn-assets.sprinklr.com/485/ecb24875-f299-428d-9e6e-43ff054664aa-1653107515.png)
Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Get the myAT&T app
5 Messages
Monday, April 29th, 2024 6:04 AM
Active armor advanced
Why does active armor not block private calls when the setting is toggled on?
Questions
•
Updated
2 months ago
71
3
0
Responses
Related Conversations
Tags
No tags available
Not finding what you're looking for?
![New to AT&T Community?](https://sprcdn-assets.sprinklr.com/485/00dbf1fe-f9b1-4d89-9d27-28c8d3ade72f-1064534138.png)
New to the AT&T Community?
Start by visiting the
Community How-To.
New to the AT&T Community?
Visit the Community How-To.
Visit the Community How-To.
Accepted Solution
Official Solution
jamesbolt
3 Messages
2 months ago
Hey Mate,
Active Armor may not block private calls when toggled on due to specific configurations or limitations in its settings. It's possible that private calls are categorized differently or have special permissions that override the blocking feature. Checking the device's user manual or contacting customer support for troubleshooting may provide more insights. Also you can visit to this official guide https://www.att.com/support/article/wireless/learn/KM1147710/
Thanks
(James)
0
0
seanmctighe
5 Messages
2 months ago
0
0
seanmctighe
5 Messages
2 months ago
0
0