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1 Message
Do phone logs include calls forwarded to voicemail?
If a person claims to have called my phone and left a voicemail, would that incoming call appear on the downloadable call log? If so, would the call show as coming from the caller's number?
ATTHelp
Community Support
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232.9K Messages
2 months ago
Hello @orthotoc, we hear you and understand the importance of Call Logs. Let's get the help you need!
Any registered call log will appear in your downloads from AT&T, to download call logs from AT&T, you can follow these steps:
Sign in to your AT&T account and go to "My Usage".
Scroll down to "Usage by Number" and click "See Data, Text and Talk Logs".
Alternatively, you can download the AT&T mobile app to your phone.
You can also view your call history online by signing in to myAT&T for Business.
I hope this information helps!
If you have any further questions, please reach us back here.
Thank you for contacting AT&T Community & Forums,
Ken, AT&T Community Specialist
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Juniper
ACE - Expert
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32.5K Messages
2 months ago
It only shows on the call log if the phone received it and then forwarded to voicemail (i.e. missed call).
If it went straight to voicemail (phone powered off, airplane mode, no signal, etc.) then it doesn't show as it did not connect to the phone.
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