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3 Messages
How do I unlink my DirectTV and att accounts
This is ridiculous!!!! How do I unlink my att and direct accounts? I can't even access my att account without it taking me to the direct TV website!
3 Messages
This is ridiculous!!!! How do I unlink my att and direct accounts? I can't even access my att account without it taking me to the direct TV website!
Fl_retire
ACE - Professor
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3.1K Messages
2 months ago
Have you tried the unlink procedure as described below?
https://forums.att.com/conversations/account-features/how-do-i-unlink-my-directtv-and-att-accounts/6644e0d1fcc69150148967d1
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chamblissfarm
3 Messages
2 months ago
When I click on the link above, it opens the page we are currently on.
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ATTHelp
Community Support
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232.9K Messages
2 months ago
Hello, @chamblissfarm! We want to help you log in to your wireless AT&T account.
To start, based on the information provided, it sounds like you may be trying to sign in using the incorrect User ID, which is why the website keeps bouncing you back and forth. We recommend making sure your User ID is properly linked to your accounts. Please check the link here: https://www.att.com/support/article/my-account/KM1008925
How exactly are you trying to sign in to your AT&T account? We ask, as we have a few troubleshooting steps to help you get into the right account:
Please let us know if this helps, so we can look into this further if needed.
Thank you for visiting the AT&T Community Forums.
Robin, AT&T Community Specialist.
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