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14 Messages

Friday, September 8th, 2023 7:22 PM

International Day Pass - How to Better Use with Texting

This is a follow-up to my similar post in May 2023. I recently traveled to Switzerland and once again found IDP to be frustrating (for texting). I'm (once again) looking for advice on whether it's possible to handle this situation better.

AT&T's website says you can use IDP to "Access your eligible plan in 210+ destinations with unlimited talk, text, and high-speed data : for $10/day". Here's my understanding of each of these three situations:

  1. Data: Since it's difficult to know how much data you're using for any transaction (browser search, checking email, using an app, etc.), and, at AT&T's pay-per-use rate of $2.05/MB (without IDP), costs can add up quickly. So imho IDP is a great feature for data. Also, since I have a phone setting to turn off roaming, I don't accidentally start using data and then inadvertently get charged $10 without realizing it.
  2. Talk: It's a little easier to know how many minutes you're using (watch the clock when you're on the phone), but...this is still fairly impractical. Once again, at AT&T's pay-per-use rate of $2/minute in Europe, costs can add up quickly. So once again, IDP is a great feature for talk. It's slightly more difficult to control -- there's no equivalent phone setting such as "disable answering phone calls when in another country" -- but if you don't want to be charged $10, the simple solution is...don't make any phone calls, and if you get an incoming call, don't answer it.
  3. Text: This is the case I find frustrating. Unlike Data and Talk, it's very easy for me to stay on top of how many texts I send (I've taken international trips for many years without IDP, sent a few texts as needed, and have *never* accidentally run up a large bill). When I was recently in Switzerland, there were a couple of days when I wanted to reply to one or two incoming texts from someone back in the US. AT&T's pay-per-use rates are $0.50/text message and $1.30/message with pictures/video. The problem is that, let's say I want to send two texts in a given day (specifically, in a given 24-hour period), it now costs me $10, not $1 (2 x $0.50). On an international trip back in April, when I didn't understand how IDP worked (the subject of my previous post linked above), I sent 21 texts over 8 different 24-hour periods: instead of costing me $10.50, to my surprise it cost me $80.

So...thumbs up to AT&T for providing IDP for data and talk; I have no complaints with this. With texting, though, I find this limiting (it's limiting in that it seems to be all-or-nothing: I guess I could have AT&T disable IDP completely, but that would apply to data and talk as well as text). Given that I don't want/need to send hundreds of texts during an international trip, I'd just like to be able to send a small number of text messages without incurring a $10 charge each time I do this. And yes, I realize that if I did want to send hundreds of texts, IDP would be very useful. But, for me, that just doesn't happen.

Is it possible to handle this better? Is there a phone setting that I should be using? BTW: My solution during this last trip was...don't reply to any texts, wait a few hours, or day or two, until I'm on wifi, and then send an email instead with the apologetic first line of "Sorry I didn't reply to your text, but I have a cell phone plan that charges me $10 to do so...".

Accepted Solution

New Member

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14 Messages

10 months ago

To close out this thread: there doesn't seem to be a solution for this problem. Maybe the best way to summarize is:  IDP has improved the user experience for talk and data, for the reasons mentioned above. But for texting, the user experience (or at least *my* user experience) has gotten worse with IDP. I suppose that's the trade off I have to live with to gain the benefits of IDP for talk and data. 

Accepted Solution

New Member

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14 Messages

3 months ago

fwiw. I am traveling outside the US again, and I have discovered that if Wi-Fi Calling is enabled on my iPhone, then text messages do *not* incur an IDP charge ($10 charge for 24 hours), as long as I'm on wifi when I send the text message, which is fantastic. And that pretty much addresses my original complaint. 

(edited)

ACE - Sage

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118.4K Messages

10 months ago

You do have the option of taking the risk, turning off international day pass and paying the pay-per-use charges.  Just understand it is risky because data charges can be astronomical. Just 1 gig of data would be $2, 000.  That's a sticker shock nobody wants.

If your phone is unlocked:

Buy local service that provides free international text messages. When you get an incoming text,  you send a text back and let them know that they can text back and forth from your temporary Switzerland number.  Or use the local SIM with a Google voice number and let all your friends know that they can reach you on the Google voice number which uses data only.

New Member

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14 Messages

10 months ago

Yes, I don't want to turn off IDP completely. I agree that would be risky given the high pay-per-use rates for talk and data.

What I (sort of) want is the ability to decide, on a text by text basis, whether to initiate a new "IDP 24-hour window". If I know I'm only going to send one or two texts, then I'm happy to pay $0.50/message, but if I know that I'm going to send 100 texts over the next 24 hours, then I would choose to pay $10 and start a new 24-hour session. Or a phone setting that lets me decide whether future text messages utilize IDP or not, that I could turn on or off as needed. If such a setting exists, I haven't found it on my phone.

(edited)

ACE - Sage

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118.4K Messages

10 months ago

Unfortunately you don't have the option to choose pay-per-use while international day pass is engaged. Any usage will trigger the $10 charge.

You can always message all your friends before you leave on vacation, let them know you're going to be in a different time zone.  And not to count on hearing from you in a timely manner.   And then send all your messages out when you can connect to Wi-Fi at your hotel.

Anybody They can't respect your time when you are away on vacation needs to have some boundary set.

ACE - Expert

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16.5K Messages

10 months ago

Better to pay the $10 a day than $2.05 per MB (as that's $2,000+ per GB)!!!!!!!!!!!!!!!

Community Support

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232.9K Messages

10 months ago

Hey @mwinstan, let's get the help you need! If you have services you can use all the feature of International Day Pass outside the US, and for more clarity about the plan. I’ll be sharing you a link that has all the important information about the features AT&T International Day Pass click on the link and then click on See offer details 

 

Let us know if this helps.

 

Thank you,

Scarlett, AT&T Community Specialist

ACE - Sage

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118.4K Messages

10 months ago

I do understand where the original poster is coming from. In the past, the option to just turn off data on a phone line was a simple solution. More than once my sons have traveled out of the USA, or my mother, and I left call and text on with instructions not to use it unless they needed it.

In the MyATT account you could turn data off on those phone lines (knowing that data would turn back on automatically at the start of a new bill cycle)

But it was a sure way of making sure that data roaming was not possible. They were instructed to contact me in an emergency situation and I would add roaming plan

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