1 Message
Fixing my sim card
Ok so I was trying to reset my password to my online paying portal for (Edited to remove personal information) I locked myself out not knowing the password I can answer any severity questions to the account and my SIM card now keeps saying “you network is blocked” when I call 611 to try and pay my bill over the phone. I have no idea what that means or how it got like that please email me back @ [email scrubbed] or call me… (Edited to remove personal information) thank you my name is Elizabeth (Edited to remove personal information) too
ATTHelp
Community Support
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232.9K Messages
8 months ago
Hello @Lizzy23, we hear you, and want to help get this sorted.
We are going to initiate a DM to help you with your concern regarding the SIM card issue.
Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)
Looking forward to speaking with you!
Thank you for contacting AT&T Community & Forums,
MatG, AT&T Community Specialist
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Juniper
ACE - Expert
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32.5K Messages
8 months ago
@Lizzy23
You gave full name and phone number to the entire world. Be prepared for an increase in spam/scam calls and messages. Be very cautious going forward.
Before it is too late edit that info out!
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