![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
Accepted Solution
Official Solution
Just cancelled our POTS line service and ported to a VOIP service. I have seen the horror stories about cancelling but all I did was call, explain what I wanted, put on hold a couple of minutes and it was done. And yes I waited until the port was complete before I cancelled. Was it really this ea
Questions
•
Landline Home Phone
275
13
0
Accepted Solution
Official Solution
Submit a repair ticket Note: If you need to speak to someone about an urgent matter, contact our chat support 24/7 - scroll down to find the chat option.Submit a repair ticket Go to www.att.com/repair. Select the Telephone icon in the middle of the page. Enter your home phone number and the
Questions
•
AT&T Phone
62.7K
13
0
I've been trying to pay my Prepaid phone bill for the last couple of days but every time I do, I keep getting hit with the error ' Invalid postal code. Please verify and try again.' I've tried using both debit card, credit card, and PayPal Pay in 4 and nothing seems to work. I've re-entered
Questions
•
AT&T Phone
18
1
0
Hello, I bought a phone that is locked to AT&T, and I cannot unlock it because it is tied to the previous owner's account. I do not know the previous owner. Can you help me unlock the device? Thank you for your help, Ruvym
Questions
•
AT&T Phone
17
1
0
I bought a house that has an old landline running from the street and a junction box that looks like it's from the 50's that I need removed (It's grounded and I don't want to mess with it...) I've called 3 different customer service numbers and have been told that no one can help me because I don't
Questions
•
Landline Home Phone
1.8K
10
0
Accepted Solution
I have several blocks of DID and looking to see which type they are. I know a block are SIP but need to know if another is SIP or PRI?
Questions
•
AT&T Phone – Advanced (AP-A)
16
1
0
I am currently in China and I don't need att phone number and service anymore, I want to cancel it ASAP
Questions
•
AT&T Phone
21
1
0
I work for a school district, one of our schools is being remodeled. The network room is being moved, and I need to have the DEMARC/MPOE relocated or repulled. Who can I contact regarding this?
Questions
•
AT&T Phone
23
2
0
I have called the unburied cable number over and over I have talked to 3 different people now. They then transfer me over to someone else and they tell me they’re gonna send someone out and no one shows. I had first called last week, and I have explained to them that I have an event coming up this w
Questions
•
Landline Home Phone
34
4
0
This is att contacting me unprompted, not the other way around. Feel free to repost this hilarious interaction.
Questions
•
AT&T Phone
43
0
0
I can not pull up my bill on myATT. It keeps sayin we hit a snag. This is getting really stressful. Been calling for 6 weeks and no one seems to care. Get hung up on , disconnected and can’t understand your employees. PLEASE HELP @ATTHelp
Questions
•
AT&T Phone – Advanced (AP-A)
44
0
0
Accepted Solution
I have several blocks of DID and looking to see which type they are. I know a block are SIP but need to know if another is SIP or PRI?
Questions
•
AT&T Phone – Advanced (AP-A)
16
1
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.