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gukweto's profile

1 Message

Wednesday, March 20th, 2024 7:58 PM

eFax Service

Hi I hope someone can help me . I heard that ATT disconnected the efax services I need to get my efax number to be ported to another carrier. Ive been of ATT phone system for 3 hours and there is no proper support and being transfer over and over. I need the proper hotline for support 

Community Support

 • 

232.9K Messages

3 months ago

Hello @gukweto, we hope everything is going well with you!

 

We understand your concern about Fax service and are here to help.

 

You can use the Fax icon on the Office@Hand for Desktop app to send or receive fax message. You will be able to view details here. 

(https://www.business.att.com/products/office-at-hand.html)

 

You can learn more on Online Fax by visiting the below link.

(https://www.att.com/support/smallbusiness/article/smb-internet/KM1345437/)

 

First, you can go through frequently asked questions about Fax - Fax Overview by visiting the below link.

(https://asecare.att.com/tutorials/officehand-fax-overview-2916/?product=AT&T%20Office@Hand)

 

Next, if you still need further assistance, we recommend you to contact us via the support us link for us to help with the concern.  

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page (https://www.att.com/support/contact-us/), and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.


We want to ensure the problem is resolved, and that is our top priority, we are here to help until we do so.
 

Thank you for contacting AT&T Community Forums.

Rachel, AT&T Community Specialist.

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