Active Armor turns off 'on its own'.

AT&T recommends that we turn on Active Armor.  But, it turns off 'randomly'.  I checked my SHM this morning, and found Active Armor OFF.  When it had been ON the last time I had checked.

Calling customer support to find out why gave me a lame assurance that its turning off is not a cause for alarm!

They do not have log to track when it was turned on / off.  How can they measure any performace metrics on the AA.