Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Internet with AT&T Fiber

Internet with AT&T Fiber

Learn about our blazing-fast Internet with AT&T Fiber.
Ask a question

Latest conversations

View More

(19854)
ATT GPON Fiber Service seems to be Redlining Service to Church

ATT provides Fiber Gpon service to 8 homes that are directly adjacent to a small non profit church yet refuses to offer the church GPON fiber service for offer 5 years. It is currently stuck with slow DSL that is not capable of supplying fast enough speeds for current usage and video streaming of l

Questions

338

8

0

Stop DNS hijack and ping?

When the fiber side of the modem goes down due to a cable issue or hardware failure outside the premises, the BGW320-505 modem hijacks DNS and gives the false impression to my router that the network is still up. The modem resolves any character string whatsoever to its own local IP address and resp

Questions

270

63

0

I need to return a extender I used from AT & T

I need to return a extender I used from AT & T. I use AT&T only for Internet. Do I need to call AT &T before I send it with FedX ? When I ring the AT&T number it asks for account no , when I provide the account number , it says Contact T- Mobile. I was calling from a T-Mobile phone

Questions

19

3

0

Accepted Solution

Network Cable and speeds higher than one Gigabit

I am currently using ATT for my internet and have a 1 Gig Fiber connection. The house I live in is already wired for internet and the cables being used are blue and have the following description: EIL Verified TIA/EIA-568 W/0# 604741.  All these cables converge into a panel that was built into

Questions

438

11

0

Weird Wifi Issue

Hi, I have the Fiber Gigabyte connection and haven't had any problems until a few months ago.  Suddenly my connection via Wifi was almost impossible to use. It would drop me constantly.  I know my main network has 5Ghz and 2.4Ghz.  I went into my router and created a "Guest" network

Questions

15

1

0

Always an outage in the area.

I am ready to switch Internet providers from AT&T. Is so ridiculous with how many times are Internet has been down. This may have started back in February of this year and here we are about to go into June and we have constant outages. It seems like every week and if not every week is every othe

Questions

3.3K

15

Need an Account Manager to reach out to me

I have been unable to get in contact with our Account manager for dedicated fiber for over 60 days now - please help.

Questions

19

2

Dsldevice.domain_not_set.invalid - I know why it's happening, but WHY so many popups for it

Ok, we had an outage, great. So, what happened... our faithful dsldevice.domain_not_set.invalid Certificate pops up... Well, why the (Edited per community guidelines) does it keep having to pop up.   I came back to my desktop with... no exageration. 748 instances of the securi

Questions

4.1K

8

0

Security Options are not accessible anymore in router settings

Attach are the SS of my router setting

Questions

25

5

0

Accepted Solution

Official Solution

Unable to maintain Wi-Fi connection on Windows 11

I have recently installed ATT Fiber at my home, and I am unable to maintain a Wi-Fi connection on my Windows 11 computers. All other devices [40 or so total] maintain a Wi-Fi connection with no problem including two Windows 10 computers. I suspect that the problem has to do with Windows 11 power man

Questions

37

6

0

Be the first to reply

(2)
Intermittent loss of internet

I have 1Gig fiber internet, but I'm experiencing intermittent internet connection drops once or twice a day. The issue eventually resolves itself after some time, but I've noticed that disconnecting and reconnecting the Ethernet cable to my switch or power cycling the switch immediately fixes it, al

Questions

24

0

0

Procedure For Claiming Fiber Discount With Wireless

Hello. I'm a new AT&T customer. I just started with AT&T Fiber Internet this past week.  The day after our Fiber installation, I moved both of our phone lines to AT&T Wireless, via the rep who had visited our home the previous day. It's my understanding I should qualify for a $20

Questions

32

0

0

Trending Accepted Solutions

(1)

Accepted Solution

Official Solution

Unable to maintain Wi-Fi connection on Windows 11

I have recently installed ATT Fiber at my home, and I am unable to maintain a Wi-Fi connection on my Windows 11 computers. All other devices [40 or so total] maintain a Wi-Fi connection with no problem including two Windows 10 computers. I suspect that the problem has to do with Windows 11 power man

Questions

37

6

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.