2 Messages
AT&T Antivirus Plus download
I get an error message when I attempt to follow your link to install AT&T Antivirus Plus. When I choose English Download, I get a page that says an unexpected error has occurred.
2 Messages
Accepted Solution
Official Solution
receding_hairline
Employee
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212 Messages
2 months ago
Can you try clearing cookies and cache or a different web browser.
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LJCmail1
2 Messages
1 month ago
I contacted AT&T and after they tried the solutions you suggested above and others (I was on the phone for 1.5 hours), they connected me with McAfee support who said this is a known issue.
Thanks for responding.
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receding_hairline
Employee
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212 Messages
1 month ago
So was there any solution provided at the end?
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Shaun_mach
1 Message
1 month ago
I'm getting an error that McAffee is only for AT&T Internet subscribers even though I'm launching it from within my ATT Internet account.
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