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moguy1973's profile

1 Message

Monday, March 11th, 2024 2:38 PM

AT&T Fiber connection slower than usual

I just noticed in the past few days that my fiber connection has slowed to about half what I typically would get.  Before with a speed test I would get about a 1ms ping latency and would get between 900-950mbps download and upload speeds on my hard wired PC.  Doing a speed test now on the same PC I'm getting 15-20ms pings and only about 400-500mbps speeds.  Nothing has changed with my setup inside the house.

Community Support

 • 

232.9K Messages

4 months ago

Hi @moguy1973, we understand the importance of a stable internet connection. Let's get the help you need.

We recommend that you restart your Wi-Fi gateway or modem.

Additionally, we recommend to optimize your internet speed.

Let us know how it goes.

Thank you for contacting AT&T Community Forums.

Jasmine, AT&T Community Specialist

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