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kroupa57's profile

2 Messages

Monday, March 11th, 2024 10:07 PM

AT&T Popup permanently on my screen

There is a permanent popup from AT&T on my screen that I am unable to remove.  It says "You're connected to a new network (attlocal.net)".  What do I need to deo to get it off my screen - it's blocking text I want to see.  I just got connected to AT&T yesterday.

Accepted Solution

Official Solution

2 Messages

4 months ago

The popup I was receiving was on my computer screen.  I rebooted my computer and the message was no longer there.

Community Support

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232.9K Messages

4 months ago

Hi @kroupa57

 

We understand that your facing issues with the popup on your screen. Let's get the help you need.

 

Please try the below steps to Disable Notifications on your Android.

  1. Open your phone's Settings app.
  2. Tap Apps & notifications Notifications .
  3. Under "Recently sent," find apps that recently sent you notifications.To find more apps, tap See all.
  4. Tap Advanced .You can turn off all notifications for a listed app.To pick specific categories of notifications, tap the app's name.

Also, to Disable Notifications on your IOS.

  • Open the Settings app on your iPhone (the one with the gear-shaped icon).
  • Scroll down and tap on Notifications.
  • Select the app for which you want to stop receiving notifications.
  • Toggle off the switch next to Allow Notifications.
  • Repeat these steps for any other apps you want to manage.

Let us know which AT&t internet connection are you using at the moment.

 

Let us know how it goes.

For further assistance we're here to assist you.

 

Thank you for contacting AT&T Community & Forums,

Maria, AT&T Community Specialist.

 

 

Community Support

 • 

232.9K Messages

4 months ago

Hi @kroupa57,

We are glad that your concern is resolved.

For any further questions/queries, please feel free to reach out to us, and we'll be happy to assist you.

Thank you,

Jennifer, AT&T Community Specialist.

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