2 Messages
Automatic payment with split payment method
At my company I am reimbursed for a specific amount on my Internet bill. I have two payment methods stored on my account. I charge $50 toward my corporate credit card and then the remaining balance toward my personal card. I tried setting up automatic billing in the past but they will only charge the full amount to one payment method. If I do it this way then the process is way too complicated to receive reimbursement. It would be nice if AT&T would allow automated payments that are split between 2 payment methods.
ATTHelp
Community Support
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232.9K Messages
2 months ago
Hi @CrrisAce81,
We completely understand your concern regarding automatic payment with split payment method, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Let us know how it goes!
For further assistance we're here to help.
Thank you for contacting AT&T Community Forums,
Jennifer, AT&T Community Specialist.
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CrrisAce81
2 Messages
2 months ago
Believe me, I have tried. They said unfortunately this cannot be done. I wish there was a way to escalate a request rather than just leaving it as is.
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