Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Get superfast AT&T Fiber internet
Crvcola's profile

4 Messages

Wednesday, May 29th, 2024 2:41 AM

Buffering Nightly 7:30-11:00PM

Any insights on why I get buffering every night between 7:30-11 pm. Doesn’t matter if WiFi or Ethernet. No issues at all during day. Only issues during the 3.5 hour window. Sports broadcasts are the worst buffering but not the only. Speed tests and signal strength do not show as issues. One of my streaming devices has more problems than the others but again only in the 3.5 hour window.

Does AT&T throttle signal intentionally during certain times? 

Scholar

 • 

4.2K Messages

1 month ago

Does AT&T throttle signal intentionally during certain times? 

No AT&T does not throttle service.

Speed tests and signal strength do not show as issues. One of my streaming devices has more problems than the others but again only in the 3.5 hour window.

What AT&T Gateway do you have?

Are you referencing the internal Gateway Speed tests or remote tests like Speedtest.net hosted server on the Internet?

Which device has the most issues Streaming?

Dave

4 Messages

1 month ago

wifi gateway Bgw320-505

internal speed test on att smart home app

Freestream is streaming box with most issues on TCL tv and LG TV. Both TVs are 2023 model smart TVs  

Scholar

 • 

4.2K Messages

1 month ago

Do you have a laptop or desktop that you could run a test using https://www.speedtest.net and compare the results. The speed test on the SMH app are only testing within the AT&T Network.

Is your Freestream device and your 2 Smart TVs on Wi-Fi, Ethernet or a mix of both?

Dave

4 Messages

1 month ago

Yes I can run speed test on laptop tomorrow. TCL- Ethernet and LG is WiFi

4 Messages

1 month ago

Download and Uploads from Speedtest and AT&T Smart Home App are pretty close. Buffering like crazy tonight on most channels.

(edited)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.