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AT&T related help: AT&T Internet support



Marquardsenboele's profile

1 Message

Wednesday, March 13th, 2024 5:20 AM

Can I have the form you said you sent me but I did not recieve?

My Internet was $10. a mo. Now your charging me $79.99!!!

Accepted Solution

Official Solution

Former Employee

 • 

22.5K Messages

4 months ago

Your being charged the normal retail price for your service…

If previously was enrolled in ATT ACCESS you received notice needed to recertification to maintain that status. Failure to do so means your pricing reverts to standard rate.

https://www.att.com/internet/access/

https://accessatt.solixcs.com/#/recertify

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