New Member
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16 Messages
Does AT&T Send out technicians on billable calls?
Does AT&T Send out technicians on billable calls?
We have an installation that is over 90 days old. It was not connected to our Main Distribution Frame in the building we occupy.
We would prefer to have AT&T make the extension but our 'Aggregator' is saying that AT&T is refusing to assist any further.
Is it usual for AT&T to abandon work like this? We cannot use the circuit that has been delivered and want to work with AT&T to correct this.
How can we do that?
Accepted Solution
my thoughts
Former Employee
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22.5K Messages
3 months ago
Multi use building?
Type of service? Speed tier subscribed to?
How is service currently being provided?
Wiring inside building is generally the building owner responsibility, this may require hiring a low voltage contractor if building does not have a maintenance department that can perform this type of work.
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dave006
Scholar
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4.2K Messages
3 months ago
This is the AT&T Residential Fiber forum. It sounds like you want to post in the Business Forums. Here is the link: https://bizcommunity.att.com/
Dave
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Alfred_Brock_thyssenkrupp
New Member
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16 Messages
3 months ago
Thank you @my thoughts ! This will let me move ahead today!
Thanks again!
Have a great week!
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