New Member
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18 Messages
Heads up! Your AT&T account still has a balance due.
Is anyone getting an email that says Heads up! Your AT&T account still has a balance due. I get an email once a month saying I owe a balance. I go online and call customer service and both reflect there is not a balance due. The issue is that the customer service reps...I have spoke to a13 so far. They all say just disregard the email. I say no...you need to fix this. They also tell me this is an issue AT&T has known about and are not going to fix it. This is not an option...if AT&T knows about a problem....then they need to fix it. Any thoughts?
async
New Member
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221 Messages
1 year ago
> AT&T knows about a problem....then they need to fix it
They know. I spoke to the office of the company president. They are not going to fix it, because their IT gurus are telling everyone that it is a fraud emails.
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sambou123
6 Messages
21 days ago
This is still an issue as of 6/2024
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skeeterintexas
ACE - Expert
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28K Messages
21 days ago
@sambou123 If you have issues, please start a new thread in the correct forum.
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