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day62002's profile

Tutor

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4 Messages

Friday, December 28th, 2018 5:50 PM

High speed from fiber wire only available across street when wire is on this side of street.

Fiber wire was run by our house a month or so ago and we speed up from 3 to 6 Mbps but the people across the street from the same wire in front of my house can get 1000 Mbps? I am on access so I could only get 10 Mbps anyway but my point is it seems like discrimination to me.  I don't understand because the fiber wire is on this side of the street. The three houses past me can't even get 6 Mbps, they are limited to 1.5 Mbps, Why are we being held back from the higher speeds, Does not seem fair at all. 

Employee

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32 Messages

6 years ago

Is your current copper service wire coming from those same poles or the poles behind your house?

Tutor

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4 Messages

6 years ago

Same poles

Tutor

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4 Messages

6 years ago

It is not a solution. Out was a question and a service tell will be by today to change modem and I will ask him if he can help.

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