1 Message
online payment
I have always used prepaid gift cards(vanilla, secure spend,etc) to pay bill online. For the past year it has declined. The gift card companies say it is not them, att says it is not them. I am getting the runaround. This is the way I want to pay. I have been paying this way for 20 years.
ATTHelp
Community Support
•
232.9K Messages
1 month ago
Hi @1poohbear,
We completely understand your concern regarding payment though gift card, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Let us know how it goes.
For further assistance we're here to assist you.
Thank you for contacting AT&T Community Forums,
Jennifer, AT&T Community Specialist.
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