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1 Message
Placed order missing
I placed an order for fiber and accidentally navigated off of the page with the link to create an account after submitting my order and now I cannot find my order in the system by email or account number (I have screenshots of the receipt) nor can I create an account but my account has been charged for the order. I also have not received any confirmation emails.
browndk26
ACE - Professor
•
5.9K Messages
3 months ago
Call 800-288-2020. Confirm you have an install appointment. Phone rep should be able to complete creating an account.
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