13 Messages
Static IP Allocation /27 - updating whois
I currently have a /27 from AT&T, and I would like to update the related entities section when doing a whois (ARIN) to show that this /27 has been allocated to us. The challenge I'm having is that we have a partner we do business with, and their security team won't begin the process of whitelisting traffic from us until they can query whois to see the /27. Once they can verify this information, we can start the process of whitelisting traffic. I'm not having luck with the standard AT&T support.
Rob
JefferMC
ACE - Expert
•
36K Messages
4 months ago
It sounds like you are representing a business here, so I'd recommend you try the Business Forums ( https://bizcommunity.att.com/ ) where you might get better answers than over here in the consumer forums.
I would say that if you're not using a Dedicated Network product from AT&T, your chances of being successful with getting this subnet sub allocated to you are likely slim and none.
0
0
rsherrard
13 Messages
4 months ago
Thanks, I'll post over there.
Rob
0
0
ATTHelp
Community Support
•
232.9K Messages
4 months ago
Hi @rsherrard,
Thank you for reaching out to us! We understand, and would like to point you in the right direction.
To receive assistance with your Business Account, kindly visit our website at https://bizcommunity.att.com/ and select the most suitable contact method. We appreciate you choosing AT&T.
For further assistance we're here to assist you.
Thank you.
Emma, AT&T Community Specialist.
0
0
rsherrard
13 Messages
4 months ago
Thank you, I posted over there a few hours ago.
Rob
0