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cdp13's profile

New Member

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4 Messages

Saturday, October 22nd, 2022 8:15 PM

Where do I make an exception when it comes to unblocking a site?

Was in AT&T Manager trying to find out how to unblocked a site. Could not find where to make an exception as I know the site is okay.

Official Solution

ACE - Guru

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9.9K Messages

2 years ago

IF you're getting a notification in Smart Home Manager you can tap it and down near the bottom it will give you an option to allow the site.

New Member

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4 Messages

2 years ago

First, I want to thank you for responding. I would have done so sooner but became very sick on the day I posted. I am just now well enough to take your advice but am no better off than before. I am still not seeing an option to allow a site. I am using a PC and could it be I need to download the Smart Home Manager app on my wife's phone to access it?

New Member

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4 Messages

2 years ago

Forgot to mention there was no notification there. It came when I tried to access the site.

ACE - Guru

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9.9K Messages

2 years ago

Sorry to hear about your illness.  ☹️

Yes, I was referring to the SHM app.  That's where the notifications come through and hopefully you get one for the site so you can allow it.  Many times there is no notification so you're sorta stuck.  It's a stupid system but then again nobody ever accused SMH of being anything but stupid.

New Member

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4 Messages

2 years ago

Thanks. I'll try again in a day or so. I'm not feeling as well as I was when I sent my last text.

New Member

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1 Message

1 year ago

I am having same issue , the web browser is saying its blocked by SHM with no way to allow an exception for the sight. Can SHM be disabled or turned off temporarily ? 

1 Message

2 months ago

I'm having the same problem that I know is safe.  There is nowhere to add an exception, that I can find.  It blocks it and says to go to the SHM to add an exception, but I do no see anywhere to do that.

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