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AT&T related help: Check for internet outages



Reydydiego's profile

1 Message

Tuesday, March 19th, 2024 4:07 AM

Why is my internet service not working?

Can you please send a someone to fix it please

(Edited as per community guidelines)

Accepted Solution

Official Solution

ACE - Expert

 • 

24.9K Messages

4 months ago

@Reydydiego  This is not a customer support forum. It is customers helping other customer. You need to call AT&T Support and request a service call if it can't be corrected online.

ACE - Professor

 • 

5.7K Messages

4 months ago

Or, perhaps provide more details about what’s going on and perhaps advice can be dispensed.  
There are several self help tools you can run yourself to have the connection diagnosed and they can also schedule a technician to come.  Att is charged with owning the connection to the gateway.  

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