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sfeday's profile

1 Message

Saturday, May 25th, 2024 12:36 AM

AT&T Contractors digging in my back yard - trash and unburied cable

AT&T came by yesterday (I presume contractors who spoke little english) and dug a trench to bury the cable.  They left trash in my backyard and an exposed cable.  The flyer left with us notifying us has a phone # and email that do not work, if we have issues.  What kind of service is this?

Scholar

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4.2K Messages

1 month ago

On Tuesday after the Holiday on Monday please call the Buried Wire Center at 800-924-9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables.

Dave

1 Message

1 month ago

Had similar issues just happen today, but we had no notification at all that anyone was coming to bury the cable.  They left a mess of dirt piles, and "buried" is questionable.  A 3 year old with a sand castle shovel could have buried it deeper and covered it back up much better than these 2 did.  In addition, the "workers" were 2 men in a pickup truck with shovels, nothing to identify them as AT&T, and unable to communicate with me in English.  If this is the best AT&T can do, we may be looking for a different option.  

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