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kritternugget's profile

New Member

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6 Messages

Monday, May 1st, 2023 3:50 PM

AT&T Fiber Digging Damage to Sprinkler System

I need to get some information about who to contact regarding AT&T fiber digging damage. We had fiber ran/trenched into our backyard January and late February. We have damage in our backyard to our sprinkler system where they dug. Its a bad leak out side of the easement. 

I need to get this remedied ASAP! We are not responsible for their damage. The company was very rude, did not speak english and did not respect our property. They not only damaged our sprinkler system but also left trash everywhere. 

Community Support

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232.9K Messages

1 year ago

We can help you get assistance with getting your sprinkler system fixed, kritternugget!

 

Just give us a call at 1-800-288-2020 and let any agent know that you’d like to open a new claim against AT&T.

 

They'll ask you a series of questions related to the incident and give you a claim number once it's been is submitted. For more information about the process, visit our article on AT&T property claims for damages.

 

If you need help with anything else, we'll be here. Thanks for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

New Member

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6 Messages

1 year ago

I did  yesterday. I called that number. I transferred multiple times. i was given another phone number to call, no call back. One number they gave me was out of service. Never got a claim number. No one knew what I was talking about. 

2 Messages

29 days ago

My sprinkler pipes are broken, why nobody is responding ?

2 Messages

29 days ago

long time I am trying to get help but nobody is responding, please help

Expert

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19.7K Messages

29 days ago

If the information in this topic is no longer valid start a new topic.

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