They require ATT's certificate of Insurance in order to allow the technician access to necessary rooms and to do any work in our building suite. The landlord/property must review and approve the Certificate of Insurance prior to installation. All 3 reps I spoke to on the phone were unable to help so I came here looking for more help.
Accepted Solution
skeeterintexas
ACE - Expert
•
28K Messages
4 months ago
If this is concerning a commercial building and a business account you should ask in the https://bizcommunity.att.com/.
This forum is for residential service (hence the confusion).
0
0
skeeterintexas
ACE - Expert
•
28K Messages
4 months ago
Insurance on what?
0
0
drhilber
6 Messages
4 months ago
Certificate of Insurance that names the Landlord as an additional insured, so that the Technician can install our internet fiber.
0
0
skeeterintexas
ACE - Expert
•
28K Messages
4 months ago
You would need to get a copy of the insurance policy from the landlord.
(edited)
0
0
drhilber
6 Messages
4 months ago
They require ATT's certificate of Insurance in order to allow the technician access to necessary rooms and to do any work in our building suite. The landlord/property must review and approve the Certificate of Insurance prior to installation. All 3 reps I spoke to on the phone were unable to help so I came here looking for more help.
0
0
drhilber
6 Messages
4 months ago
okay thank you!
0
0
catchtwentytwo
Mentor
•
95 Messages
4 months ago
These are common in commercial buildings and multi-family housing. Good description available here: https://www.investopedia.com/terms/c/certificate_of_insurance.asp
0
0
drhilber
6 Messages
4 months ago
Yes, I understand the COI. I need to find a way to obtain it. Phone reps have no clue. Installation cannot happen without this approval ahead of time.
0
0
catchtwentytwo
Mentor
•
95 Messages
4 months ago
Understood. I posted the link in case someone comes across the thread in the future.
0
0
skeeterintexas
ACE - Expert
•
28K Messages
4 months ago
@drhilber I believe you got the offer of a DM on the BUSINESS FORUM
0