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1 Message
4 days no service
I have had no service for the past 4 days. I am on SOS mode and it seems that there is an outage and a lot of places. Although this may be the case, some of my friends have had their service restored. I am still in the dark. All of my family members still have their service as we are all on the same plan. What should I do? I am a ghost and will still be a ghost until I can somehow get some service.
ATTHelp
Community Support
•
232.9K Messages
28 days ago
Hello @RdmJustin707, thank you for reaching out to AT&T Community Forums. We'll be happy to help you. We don't want you to be without internet outside the house as well. Furthermore, we can understand that this would have been difficult for you.
If your device is in SOS mode, it could be due to the following reasons:
To turn off the SOS feature on your AT&T phone, you can follow these steps:
Alternatively, you can visit the AT&T Wireless Support website and select Get Suggestions. You'll be directed to the Fix an Issue section. From there you will select your device then navigate back to that section and click Device>Device Features.
For more information on device SOS mode activated.
If you have an Android phone you can follow these steps to troubleshoot the issue.
Finally, you visit our Service Outage Information page to check to see if there are any service outages for your address or account.
Hope this information helps, if there is any further query please do reach out to us.
Thank you for contacting AT&T Community Forums,
Veronica, AT&T Community Specialist
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