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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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uncombine decombine users

Need to uncombine 2 user names & nobody can seem to help me on the phone or in the store. My business and personal accounts are all grouped together & needs to be split out. Need them to be separate log ins, but the ATT people who I have spoken to cant even see the one user name.

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Accepted Solution

No Confirmation Email after Signing up for AT&T Internet.

Hello, I made a purchase/signed up for 12 month AT&T Internet 300 service with an order number of: "25-719438147496256". But I did not receive an confirmation email afterwards and I am currently unable to create an account or User ID for the internet service. When I try to find my account throug

Questions

26

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Gaming ping or internet issues in general

I have been playing games and the last 2 days the Ping has been randomly going from 30 to 1000 which is extremely annoying and frustrating.

Questions

20

1

How can I change my Service Address on my Account?

I had internet several years back with AT&T at another address. I have had wireless the whole time with them as well. I signed up for new internet access with AT&T at the new address but the Service Address shows the old address. The Billing Address is correct with the new address. I wanted

Questions

278

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Accepted Solution

Official Solution

Problem accessing Yahoo mail sub accounts

I have two Yahoo mail sub accounts that I can no longer access. They now roll back to the primary account when attempting to open. Deleted one and unable to log back in. Accounts work fine on Yahoo mail app but not on PC.

Questions

3.9K

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cancel my account immediately

cancel my account immediately

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27

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ACP wrongful charging despite approval for the program! Att scammed me!

Hi! I just want to let anyone else know who is apart of the ACP program to CLOSELY MONITOR your account still! I was approved at the end of May for the ACP program. I am a full time college student and single mother who fell on hardship with losing my job. When I lost my job that is when I found out

Questions

527

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Why does AT&T keep raising my monthly internet fee by $5?

Hi,   I am just wondering why AT&T keeps raising my monthly fee for internet by $5, without doing anything to improve the service. Does anyone else have this problem?

Questions

3.8K

15

Accepted Solution

Internet still winking out nearly daily, customer service no help

We keep losing internet. It usually comes back but this is still frustrating.  SInce I refuse to talk to India, I communicated with CHAT.  Today I got a guy named "Joe" who seemed intelligent and helpful and knowledgeable.  I explained my situation and he responded intelligently and

Questions

99

7

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How can I change the service address?

The service address shows to be my old address. M

Questions

39

4

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uncombine decombine users

Need to uncombine 2 user names & nobody can seem to help me on the phone or in the store. My business and personal accounts are all grouped together & needs to be split out. Need them to be separate log ins, but the ATT people who I have spoken to cant even see the one user name.

Questions

10

0

0

Trending Accepted Solutions

(1)

Accepted Solution

No Confirmation Email after Signing up for AT&T Internet.

Hello, I made a purchase/signed up for 12 month AT&T Internet 300 service with an order number of: "25-719438147496256". But I did not receive an confirmation email afterwards and I am currently unable to create an account or User ID for the internet service. When I try to find my account throug

Questions

26

4

0

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