1 Message
Att customer satisfaction survey
why am I getting daily request to complete currently from att customer satisfaction survey. Also why do they keep rejecting my comments on articles while telling me they do not censor people. Usually rejected for one word their algorithm spots without knowing in the least the context in which the word was used.
JefferMC
ACE - Expert
•
36K Messages
2 months ago
That sounds like SPAM.
0
0
ATTHelp
Community Support
•
232.9K Messages
2 months ago
Thanks for reaching us @woodsmd1.
We understand your concern regarding customer satisfaction survey. Let's get the help you need.
If you’re receiving daily requests to complete the survey, it might be due to your recent interactions
with our services or products. Also, if you do not want to participate in the survey, you can reply to the same platform with the phrase "Opt out". In terms of your comments, it is entirely dependent on our algorithm that comments will be filtered.
If you have any questions, please feel free to write back.
Thank you.
David, AT&T Community Specialist.
0
0