2 Messages
AT&T Not available in my area
I am trying to get AT&T Fiber to my brand new house but they are telling me it's not available in my area but both of my neighbors on my left and right are both using AT&T Fiber. Then I checked the address of the house that is still for sale in my street and it is available for them but not mine. How is that even possible?
ATTHelp
Community Support
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232.9K Messages
26 days ago
Hi @mbcap0007! We completely understand your concern regarding Fiber connectivity, and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Rob, AT&T Community Specialist.
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mbcap0007
2 Messages
26 days ago
I have called multiple times and it’s always the same answer. They always tell me to wait until it’s available in my area even though my whole subdivision pretty much have all AT&T Fiber.
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