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cbough1's profile

2 Messages

Sunday, June 2nd, 2024 8:12 PM

BELTON MISSOURI INTERNET OUTAGE

Our entire area here in Belton, Missouri has been without internet for 2 days. (Zip code 64012)

They aren't even working on the issue as we know where the junction boxes are and live nearby.

We will be canceling our service as this is the 3rd time in less than a year that there have been issues.

Community Support

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232.9K Messages

1 month ago

Hi @cbough1! We completely understand your concern regarding service outage, and would like to help. Let's get the assistance you require.

 

You can sign in to get the latest info about outages affecting your AT&T services and enter your address. 

 

Please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.

ACE - Expert

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32.5K Messages

1 month ago

@cbough1 

Have you checked their outage map to see if it is known?

Called AT&T?

This is a public forum that has no access to your account or service in the area. We are just other customers. To report an outage, or to cancel, you have to call AT&T.

2 Messages

29 days ago

Yes

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