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1 Message
Hot spot
My computer can use my phone as a hot spot, but when I try to reach a site on my phone, it says unable to do so because I am not connected to internet. Huh?
1 Message
My computer can use my phone as a hot spot, but when I try to reach a site on my phone, it says unable to do so because I am not connected to internet. Huh?
ATTHelp
Community Support
•
232.9K Messages
3 months ago
Hello @appleyellow, we understand your concern about hotspot and are here to help.
Please review the following hotspot tips if you're unable to connect: (https://www.att.com/support/article/wireless/KM1273401)
Feel free to try our Troubleshoot and Resolve Tool (https://www.att.com/support/article/wireless/KM1368578/) to help fix any errors that you're receiving with your device. Just choose the "Lets Get Started" option to continue your personalized troubleshooting. We'd also recommend for you to try changing your hotspot password, to see if that works.
With more details, we'll be able to assist you to the best of our ability:
We want to ensure the problem is resolved, and that is our top priority, we are here to help until we do so.
Thank you for contacting AT&T Community Forums.
Rachel, AT&T Community Specialist.
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