New Member
•
1 Message
How to change the primary member ID email?
I recently sold my business. The new owner called AT&T and took over my account however, he received a new account number. When I logo onto ATT.com it shows my canceled account, my Direct TV account and his account for internet and phone service at work and it also has my email as his primary member ID. He did not take over my email. I've called about this and att said he would have to call to remove it. My question is why would his account be on my page? I should be able to remove it. I'm not sure if he has access to my email? Please help me to resolve this issue!
ATTHelp
Community Support
•
232.9K Messages
1 year ago
We're here to help with your account concerns, @lovestlouis!
When it comes to changing the email associated with an account, you can do so by following these steps:
However, if your email is set at the Member ID on the account, that can not be changed.
Let us know if this helpful for your situation!
CalebP, AT&T Community Specialist
0
0
FatherFlower
New Member
•
2 Messages
2 months ago
My email that is set as the member ID on my account has become corrupted. I receive 23 phishing emails a day. I have had to change my password many times because it says that I've had too many login attempts, which I have not. I need to find out how to either change the member ID email, alter the address, or close that account and open a brand new one, which would be a big pain. I need help! I can't find out who to contact for assistance.
0
0