1 Message
Internet and TV out because of an Outage
Outage update: Looks like there is an outage affecting service in your area. We are working to get it fixed. You should be online by: Saturday, June 01, 10:00 p.m. ET.
We have been without service since 5/30/24 around 8:00am EST. No one notified us of any expected outage. Now we are being told we will be 3days without service, so will I get a credit for both my U-verse and internet for 3days on my next bill?
gr8sho
ACE - Professor
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5.7K Messages
1 month ago
Yes, you will receive a pittance if you ask for it.
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Juniper
ACE - Expert
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32.5K Messages
1 month ago
@jspettel19
If you want a credit for time without service, then it is up to you to call and speak with AT&T.
Well the outage would NOT be expected. Do you expect to be notified before a car runs into the equipment or other technical issue before it happens? Once there is an outage you of course know as it is not working.
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my thoughts
Former Employee
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22.5K Messages
1 month ago
Do you have Uverse IPTV service or just internet using a streaming service?
In other words how much do you pay ATT each month for home internet and tv service?
if use $150 per month, this is $5 per day, 3 days without service would be $15 credit so if receive $20 or $25 your ahead… not counting your time to make phones calls requesting the credit.
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