![How to view your bill online. Get started How to view your bill online. Get started](https://forums.att.com/485/f8cd9c6d-aa02-496b-89c1-26239ac43063-1418546990.png)
Contributor
•
4 Messages
Is it illegal for internet company to ask me to pay installation for my neighbor?
3 months ago I had internet installed in my place of business where I rent a unit. I was charged a fee for installation. A few weeks later the neighbor in my next door unit wanted to get the same internet connection. The ISP used the cable they had run inside my unit, made a hole to thread a cable from my wall to his and installed a switch. The neighbors internet was in no way independent as it used my electricity with the switch. The internet speed was not as promised & I didn't sign any contract so I decided to email them and tell them I was canceling after the billing period ended. A day or two before the billing period ended I disconnected the switch & cut the cables inside my building. The ISP now wants to charge me for the reinstallation of the neighbors internet. ISP I had was not AT&T, but I'm planning to switch to them so I figured I'd ask here. Thanks for your help.
purplefloweer2
Contributor
•
4 Messages
9 years ago
0
0
purplefloweer2
Contributor
•
4 Messages
9 years ago
Thanks again for the input. I appreciate your thoughts. I had asked them to make the connection independently when they installed the neighbors Internet and they didn't care. From what I've seen in any Internet installation all connections from one neighbor to another in any building is not running inside the actual unit because if not any angry neighbor could disconnect their neighbors Internet. To my understanding all connections are made on the outside and are fully independent. I didn't cut any wires on the outside just the ones inside of my unit which I no longer needed.
0
0
formertc
Teacher
•
19 Messages
9 years ago
0
0
purplefloweer2
Contributor
•
4 Messages
9 years ago
0
0
ATTDmitriyCM
Former Community Manager
•
10.4K Messages
9 years ago
I would like to thank everyone for taking the time to post your comments and opinions related to this subject. The topic has been thoroughly discussed and will now be closed.
Thank you,
Dmitriy
0
0