Need to set up account so I can change my name an password for my Internet

Hi @Jennyjam2! We completely understand your concern regarding your account changes, and would like to help. Let's get the assistance you require.

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

Thank you for contacting AT&T Community Forums,

Rob, AT&T Community Specialist.

@Jennyjam2 

You just gave your account number to the entire world. This is a public forum. For official support you call AT&T.