On the phone for 1 hour - zero solutions to my question.

One simple question - what is my DirectTV and U-verse bill? As in "what am I paying for?" I wait on hold every month to find out what my bill is, and why can't I combine them, talking to multiple people in staying on hold, bouncing around for an hour. This time, one hour and 13 minutes later, Raymond in the collections department was the most polite, but had the most horrible customer service EVER. I never was even able to ask him anything because he cute me off with every sentence. He told me helped me, and literally did nothing for me but "transfer me" to who knows where. I didn't even get a word in. DIRECTV might be the worst possible service at this company for the simple fact they tell you your bill is one thing, and you don't pay that. I go to DIRECTV.com and then it redirects me to my internet bill... WHAT? it's a trap!!!! You have to call to pay your bill there, and then you wait, and waste your time. They don't let you see your bill so you never know what you are paying for. HORRIBLE SITUATION I have gotten myself in. And apparently this month it is five people who cannot combine my AT&T and DIRECTV bill. What a joke!!!!!!!!!