Saraplus

Hi @jacksonMississipi,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antwan
AT&T Business Social Media

Hello! Also asking about sara plus. Called AT&T and spoke with someone to give us AT&T fiber for home. They gave us a ghost order that never arrived. Had to go in store and create new account/replace the order. How secure was the information we shared? Our social security, address, other secure information. We have since had local numbers calling saying they are “AT&T Residential” requesting to speak to us. Can someone help?

I am kind of sailing on same boat and worried about the order cancellation and the information I already shared.

1. I just had my first run-in with Saraplus, and it was not a good one. They promised me a package deal with direct TV for TV services. $120 per month and Comcast internet for $60 per month, all if I signed up for 2 years. Fine, the day after the direct TV was installed, I took my cable boxes back to Comcast, and they were going to change my internet to $120 per month since we no longer had the TV package. This is NOT what was agreed upon. After days of calls and complaints, I canceled my (Their Crap Deal) which they could never uphold, but Now I am SCREWED with having to pay $20 per month for service that I do not have and never agreed to. SARAPLUS is a scam seller to get you signed up with Direct TV with any means possible. Lie, cheat, scam a customer into paying for services NOT offered. Sending all this to the IL Attornies General for a formal complaint.