Wrong Account Numbers and Address Associated With My Account

Hello,

I have an account with you because I signed up for AT&T home internet and purchased a phone. When I signed up, the sales representative was new, and it was his first time setting up a home internet account. He made some mistakes, so the original account he created for me is problematic. However, the email address linked to that account is the same one I currently use for both my home internet and mobile accounts.

I'm unable to log into my account to make payments for my home internet and data plan. I need help configuring everything so I can access my account and make payments.

My CORRECT account number, email address, and phone number are as follows: 

• AT&T Internet Air Account Number - -3541
• Associated Email - [email scrubbed]
• Phone Number - xxx-xxx-6922

The INCORRECT account number and associated accounts are as follows (I never received the router for the account -------1722):

• Incorrect AT&T Internet Air Account Number - --------1722
• Account Closure Confirmation Number - -----
• Incorrect Address Associated With Account - 4902 S CALLE LOS CERROS DR, TUCSON, AZ
• Incorrect DirecTV Stream Acct. Associated (I never had a DirecTV Acct) - xxxxxxxxxxx-3507

I would like the incorrect account to be fully closed and removed from my records. Please ensure that my correct account is properly configured so I can access it to make payments for my home internet and data plan without any issues.

Thank you for your assistance.

Best regards,
JDM