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AT&T related help: Welcome, Paula



buffalogal7's profile

3 Messages

Friday, May 17th, 2024 2:44 AM

local channels

Why don't I get local channels on Fubo Tv with Air one internet?

Accepted Solution

3 Messages

2 months ago

FuboTV was definitely able to help...and I have my local channels in my area back! Thanks to all who helped! 

ACE - Expert

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36K Messages

2 months ago

Because FuboTV uses a service known as IP Geolocation to figure out where you are and what locals you should have.  IP Geolocation is only slightly more reliable than horoscopes and palm reading at determining your location.  The technical aspects of AT&T Internet Air make it nearly impossible for IP Geolocation to work.

Tell FuboTV that you have Internet Air (a Fixed Wireless Access product) and see if they've got some solution to your problem.

Community Support

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232.9K Messages

2 months ago

Thanks for reaching us @buffalogal7.

We understand your concern with regard to Internet Air. Let's point you in the right direction.

As this concern is related to Internet Air, we have our dedicated team who can assist you. Please reach our Internet Air support team at 800-288-2020 for further assistance.

 
Feel free to contact us for further queries!

Thank you.
David, AT&T Community Specialist.

ACE - Expert

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36K Messages

2 months ago

@buffalogal7 , should you take David's advice and get to the AIA support team at that number, please come back here and tell us if they were able to help you.

3 Messages

2 months ago

Thank you! 

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