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ICE187's profile

1 Message

Tuesday, May 21st, 2024 10:10 PM

ATT bad air

Just installed the latest and greatest JUNK ATT Air. My last ATT modem gave me full bars throughout my house and in my yard. This new junk Air modem loses 50+% of my bars just leaving the same room of the modem. Absolute JUNK. If ATT won't let me go back to my old modem, I will go with Cumberland Connect!

Community Support

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232.9K Messages

2 months ago

Hi @ICE187! We completely understand your concern regarding ATT Air connectivity, and would like to help. Let's get the assistance you require.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.

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