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Davis93's profile

1 Message

Sunday, March 3rd, 2024 9:12 PM

ATT home internet unable to stream from MLB.TV

I recently bought ATT Internet Air. I am having trouble streaming MLB.TV through ATT Wi-Fi. I have a Roku TV and when I try and open the MLB app it says “unable to establish a connection with MLB.” MLB is up-to-date, ROku TV is up-to-date. So I disconnected from my ATT Wi-Fi, opened a hotspot from my phone and connected it to the Roku TV and now it’s allowing me to open the MLB app and stream. I test the internet connection to my TV and it says it is excellent and I’m also able to stream from other apps, HBO, Netflix etc. So, I figured maybe it’s just a Roku TV to ATT internet issue, however, I am unable to stream any MLB.TV from any of my 3 devices (TV, phone, laptop) using ATT internet. The fact that I am able to connect and stream through my hotspot just fine tells me the issue is with the internet. 

I just got this internet and dont want to go through the hassle of changing to another service. Wonder if someone is experiencing similar issue? Thank you.

ALSO tried factory resetting wifi, moving Wi-Fi, etc. and still no budge.

Community Support

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232.9K Messages

4 months ago

Hello, @Davis93.

 

Thank you for reaching out to us!
We understand you are looking for the assistance as you are unable to connect AT&T Internet air with Roku device and having trouble streaming "MLB". Let's get the help you need!


As this concern is related to Internet Air, we have our dedicated team who can assist you. Please reach them at 800-288-2020 for further assistance.

Feel free to contact us for further queries!

 

Thank you,

Mike, AT&T Community Specialists.

ACE - Professor

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5.7K Messages

4 months ago

Maybe something’s cached and needs to be reset in that app.  Just be aware there are concerns raised in the forum of users being unable to access content due to geolocation restrictions.   

New Member

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16 Messages

3 months ago

I had the same issue. I went in circles with ATT to fix issue. I ended up leaving ATT to Spectrum. Problem resolved

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