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msande34's profile

1 Message

Tuesday, February 27th, 2024 11:57 PM

Can’t use PS5 w/ AT&T Air?

I just received my AT&T Air hub today. I can connect all of my wireless devices to it except for my PS5?

ACE - Professor

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5.7K Messages

4 months ago

Connecting PlayStations to Att gateways is a frequently asked question here.  IIRC, users get the issue resolved through SONY.  There’s no magic with these gateways other than the wifi in the gateway itself leaves a lot to be desired.  You’ll probably be happier if you can use an Ethernet connection, and also assuming service to the air hub is robust.  

Community Support

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232.9K Messages

4 months ago

Hi @msande34 ,

Thank you for reaching out to us! We understand that you're facing issue with your AT&T Internet Air.

We appreciate the response from the ACE (gr8sho)
please feel free to reach us out for further assistance.


The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

Tess, AT&T Community Specialist.

 

 

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