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2 Messages
Compatible wi-fi extenders for CGW450 hub
I have just installed my ATT Internet air and need extenders. Can I purchase compatible extenders or must I "rent" them from ATT?
2 Messages
I have just installed my ATT Internet air and need extenders. Can I purchase compatible extenders or must I "rent" them from ATT?
ATTHelp
Community Support
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232.9K Messages
11 months ago
We're here to point you to the right direction for your equipment inquiry, @MJHernandez!
We recommend that you call us at (800) 288-2020 as they are the team best suited to assist with any Internet Air concerns. We thank you for your understanding.
Don't hesitate to reach back out with any other questions or concerns. Thank you for visiting the AT&T Community Forums!
CalebP, AT&T Community Specialist
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Wifiblackarts
Contributor
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5 Messages
10 months ago
And be prepared to stay on hold for 50 min before giving up in frustration.
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JefferMC
ACE - Expert
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36K Messages
10 months ago
ATThelp, that's a really stupid answer to give in the forums. It's the kind of general answer that having in the forums would be really useful rather than have someone have to make a phone call to find out if it's even possible.
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JefferMC
ACE - Expert
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36K Messages
10 months ago
BTW, according to this press release, they do offer extenders...
so the answer is yes, apparently they offer them. You'd need to call to order them from AT&T.
OTOH, whether that's the best idea (vs ordering some third party extender) remains to be seen.
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MJHernandez
2 Messages
10 months ago
I gave up trying to find compatible extenders. I waited on hold for a very long time and after what seemed forever and my firstborn child, they mailed an extender. You may only order one extender at a time. So after setting up the extender and determining that I needed another one, I called again. Much to my surprise the second extender order took no time at all. Bottom line, $10/month for up to 5 extenders.
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JefferMC
ACE - Expert
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36K Messages
10 months ago
AT&T will only recommend their own extenders for a monthly fee. However, pretty much any Wi-Fi extender should work.
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thechef1
Tutor
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484 Messages
10 months ago
AT&T will rent compatable extenders.
Third party extenders can co-exist with the AT&T gateways but do not directly interoperate with them (e.g., are not compatable).
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JefferMC
ACE - Expert
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36K Messages
10 months ago
I think you and I define "compatible" differently. No, third party extenders do not set up a mesh network with enhanced handoff capability; they do not tightly integrate with it.
However, the lion's share of third party extenders should be quite capable of connecting to the Gateway and relaying traffic from locally connected clients. In my book, since they can connect to the Gateway, they are compatible with it.
(edited)
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RJ2098
1 Message
3 months ago
I currently have Internet Air and my Netgear AC1900 EX7000 Mesh Range Extender works great and any Extender with a WPS button should work fine as the Internet Air hub has a WPS button it should be easy to pair a Extender with it.
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