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New Member

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78 Messages

Friday, May 17th, 2024 2:31 PM

Does Internet Air for Business gateway have an external antenna connection for cell reception?

The Internet Air for Business gateway supports an optional external antenna.  However, I can't tell if the external antenna is for better cell reception or to relocate the Wi-Fi to a different area.  

What does the external antenna do?  

Accepted Solution

Tutor

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484 Messages

2 months ago

Better cell reception. A technician told me they included the option since they expected more issues with businesses and the buildings they would be in.

See https://www.att.com/device-support/article-modal/wireless/000100972/ATT/ATTNCM1120D2D323

and

https://www.att.com/scmsassets/device_help/mobile/antenna_quick_start_guide.pdf

and

https://parsec-t.com/ATT-5G-Antenna/

for additional information.

(edited)

New Member

 • 

78 Messages

2 months ago

So that brings up a few follow-up questions:

1) Can Internet Air home customers customers get the Internet Air for Business gateway and use it on their current subscription?

2) Can Internet Air home customers switch to Internet Air for Business but use it for home purposes?  

3) The optional antenna is only rated for indoor use.  Can any 2x2 MIMO antenna for cell reception be used?  

Edit: Well so much for #2:

"AVAILABILITY: Not available for use at residential locations. To qualify for AT&T Internet Air for Business service, you must have a non-residential business service address in an AT&T-owned and operated coverage area that is eligible for AT&T Internet Air for Business.  Service areas for AT&T Internet Air for Business are determined by coverage and capacity availability on the local mobile network and may change from time to time. If your service is canceled or terminated, you may not qualify to reactivate the service if your location is deemed no longer eligible.  When used indoors, plans also require sufficient in building cellular coverage to work optimally. You should assess whether there is sufficient in building coverage at your desired location prior to purchase. "

Hopefully Internet Home customers with reception problems will be allowed to use the Internet Air for Business gateway.  

(edited)

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