2 Messages
Hub time off
I’ve seen people talking about this for months now. I just switch to this internet service and my time is off too. Has anyone been able to find a fix for this...it’s annoying.
2 Messages
I’ve seen people talking about this for months now. I just switch to this internet service and my time is off too. Has anyone been able to find a fix for this...it’s annoying.
ATTHelp
Community Support
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232.9K Messages
5 months ago
Hi @Bmorezack,
We understand you have issues with your internet service.
Could you please elaborate your concern so that we'll be able to assist you better.
Looking forward to hearing from you.
Thank you,
Jennifer AT&T Community Forum Specialist.
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Bmorezack
2 Messages
5 months ago
I live in on the East coast. The time on my hub is 5hr ahead and I can not figure out a way to correct it. I've did a hard start and a reset and it's not helping
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ATTHelp
Community Support
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232.9K Messages
5 months ago
Hi @Bmorezack,
Thank you for reaching out to us. Let's point you in the right direction and get the help you need.
We understand that you're having trouble showing incorrect time on your hub.
We recommend trying a factory reset, this may help force the hardware to check for updates. Make sure to write down your custom setting, like your static IP address, if you have one, or Wi-Fi network name (SSID), as these will also be reset.
For additional assistance, we suggest calling 1-800-288-2020.
Let us know if this helps you, please feel free to reach us back if you have any further questions.
Thank you,
Bill, AT&T Community Specialist.
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