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Smarnold's profile

1 Message

Friday, December 22nd, 2023 6:36 PM

Internet air

I order one for my business.  My security company installed camera for my business.  They said they need a hardwired modem.   I see the internet hub has Ethernet port.  Verify that is an external port.  I need to upstream the video to a 3rd party so I can view on my phone.  Is your system compatible. Please advise. Thanks 

Community Support

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232.9K Messages

7 months ago

Hi @Smarnold,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Viktor
AT&T Business Social Media

Former Employee

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22.5K Messages

7 months ago

That will depend on the cameras installed, the security company knows what their equipment needs.

If must be a hardwired connection then ATT AIR is a cellular connection and will need to consider the local cable company or an ATT hardwired connection that might be slower.

What is offered for your address?

https://www.att.com/internet/availability/

if best hardwired speed is 18 or less download the upload would be less than 1 which likely will not work… thus need ATT internet of 25/5 or better… 50/10, 75/20, 100/200, 300/300, 500/500, 1000/1000, 2000/2000, 5000/5000.

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